Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or holidays.
- During high-volume periods, processing times may be slightly delayed.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days
- Express Shipping: 1–2 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Domestic Shipping
We currently ship within the United States. Shipping availability and rates may vary depending on your location.
International Shipping
International shipping may be available for select countries. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Please note that international delivery times can vary significantly depending on customs processing.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping addresses provided at checkout.
If your package is lost or significantly delayed, please contact us at:
Email: TechnicallyProducts@pegdistribution.com
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately. We will do our best to update the information before your order ships.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
- Email: TechnicallyProducts@pegdistribution.com
- Business Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)